Our process - How we work

We are rooted in the principle of efficiency, leveraging our vast experience to offer unparalleled value to our clients. Over the years, we've honed many different projects that serve as adaptable foundations, allowing us to tailor solutions to diverse needs swiftly.

Discover

We work closely with our clients to understand their needs and goals, embedding ourselves in their every day operations to understand what makes their business tick.

Our dedicated team conducts in-depth research and analysis to truly understand the workings of the companies we partner with. Our account managers liaise directly with company representatives, ensuring transparent communication. Our senior security experts emphasize best practices to strengthen the company's cybersecurity measures. All of this culminates in a collaborative effort with our forensic accounting team to provide an in-depth business assessment.

Once the full audit is complete, we report back with a comprehensive plan and, more importantly, a budget.

Included in this phase

  • Stakeholder interviews
  • Feasibility studies
  • Market research
  • Employee surveys
  • Proofs-of-concept
  • Forensic audit

Build

Based on insights from the discovery phase, we create a comprehensive roadmap for each product, ensuring a strategic approach to delivery. This roadmap prioritizes clarity and actionable steps, ensuring our clients are always aligned with the project’s direction and milestones.

Every client is paired with a dedicated account manager to facilitate seamless communication. This ensures that our clients remain informed and involved throughout the development process, while our development team is empowered to leverage best practices and innovative solutions to meet project objectives.

Our account managers are dedicated to providing timely and effective communication to our clients. We aim to address all inquiries comprehensively, ensuring that our responses are well-thought-out and geared towards the project's best interests.

Tech Hill Systems's regular and timely progress updates were truly impressive!

Debra Fiscal, CEO of FamilyFund

Deliver

During the Build phase, it's not uncommon for projects to evolve based on new insights or adjustments to requirements. Our team is adaptive, ensuring that any necessary changes align with the client's goals and the project's long-term success.

While we leverage efficient methodologies and components, we also focus on custom solutions to ensure every project's progress meets our client's unique needs. Our development team is passionate about innovating, often exploring cutting-edge technologies to stay at the forefront of industry trends.

We prioritize ensuring that the primary pages of the site are fully functional at launch. Any supplementary pages are progressively enhanced, with content and features added seamlessly, as part of our dedicated maintenance support.

Included in this phase

  • Testing. All our projects prioritize thorough testing to ensure quality. We aim for substantial test coverage to make sure every function performs as expected.
  • Infrastructure. We utilize reliable and scalable infrastructure solutions that balance performance and cost, ensuring your project runs smoothly and efficiently.
  • Support. We believe in long-term partnerships. With our in-depth understanding of your systems, we're positioned to offer continuous support and optimization, helping your business grow.

Our values - Balancing reliability and innovation

We aim to remain updated with the latest trends and technologies, yet we value the tried-and-true foundations that have stood the test of time. Our core values guide our approach, ensuring we deliver both innovation and reliability to our clients.

  • Meticulous. We ensure every detail, from your logo to the brand colors, is seamlessly integrated into our designs to reflect your company's unique identity.
  • Efficient. Efficiency is our middle name. We've streamlined our processes over the years to ensure we consistently meet deadlines and deliver exceptional results.
  • Adaptable. Every business is unique, and we pride ourselves on our ability to tailor solutions to meet individual client needs, no matter how specific or challenging.
  • Honest. Transparency is vital. We believe in clear communication and an open dialogue with our clients at every stage of a project.
  • Loyal. We're in it for the long haul. Our goal is to build lasting relationships with our clients, supporting them as their businesses grow and evolve.
  • Innovative. Staying at the forefront of technological advances is a priority. We continually explore and integrate cutting-edge solutions to bring you the best of what's new.

Tell us about your project

Our offices

  • Sofia
    st. General Iosif Gurko 16
    Sofia, Bulgaria